Privacy Policy
Last updated: June 4, 2026
1. Who we are
Skyline Robotics (“we”, “us”, “our”) provides commercial drone-assisted exterior cleaning services across New York, New Jersey, and Connecticut. This policy describes how we handle personal information collected through our website and services.
2. Information we collect
- Contact details you submit: name, email, phone, company, property address.
- Conversation data from our AI assistant when you describe your job.
- Technical data: IP address, browser type, pages visited, referrer.
- Cookies: small files stored on your device to remember preferences and measure traffic.
3. How we use your information
- To respond to quote requests and provide our services.
- To send service updates, scheduling, and invoices.
- To improve the website, our AI assistant, and customer experience.
- To comply with legal obligations.
4. Legal basis (GDPR / UK GDPR)
Where applicable, we process personal data on the basis of: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, and (d) our legitimate interests in operating and improving our business.
5. Sharing of information
We do not sell personal information. We share data only with: service providers who help us operate (hosting, email delivery, CRM), professional advisors, and authorities where legally required.
6. Cookies
We use strictly necessary cookies to operate the site and optional analytics cookies to understand usage. You can accept or reject non-essential cookies via the banner at the bottom of the page, and clear cookies anytime through your browser settings.
7. Data retention
We retain quote and customer data for as long as needed to provide services and comply with tax and accounting requirements (typically 7 years). Marketing data is retained until you opt out.
8. Your rights
Depending on your location (GDPR, CCPA, etc.), you may have rights to access, correct, delete, port, or restrict use of your personal data, and to object to processing. To exercise any right, email privacy@skylinerobotics.com.
9. Security
We use industry-standard safeguards (encryption in transit, access controls, audit logging) to protect your data. No system is 100% secure; we encourage you to use strong, unique passwords.
10. Children
Our services are not directed to individuals under 16, and we do not knowingly collect their personal information.
11. Changes
We may update this policy from time to time. The “Last updated” date above will reflect the most recent revision.
12. Contact
Skyline Robotics · privacy@skylinerobotics.com